These terms govern locksmith services provided by Smartlock United States. Questions: (832) 990-7720 · dispatch@smartlockus.com.
We provide mobile locksmith services (rekeys, lock repair/replacement, and related work) directly to customers and on behalf of home warranty companies. Warranty jobs are performed per the warranty company's coverage terms; work outside coverage is quoted before it's performed.
Appointment windows are scheduled with you by phone, email, or text (if you've opted in). Please have working keys available and pets secured for the technician's arrival.
Retail work is due on completion. Warranty work is billed to your warranty company; any service fees or non-covered items are collected from you as disclosed before work begins.
Our text-message program is optional and covered by its own terms on the SMS program page: service-related messages only, frequency varies, message & data rates may apply, reply STOP to opt out or HELP for help. Agreeing to receive texts is never required to use our services.
We warrant our workmanship on completed jobs. Our liability is limited to the cost of the service performed. Carriers are not liable for delayed or undelivered messages.